The indicated prices DO NOT include VAT.

The minimum purchase amount is set at €10 (VAT not included).

Shipping costs Spain:

Peninsula: Courier (CTT or GLS): €7. Delivery time: 1-2 business days), being free if the amount of your purchase equals or exceeds €150 (VAT not included), except special products.

Balearic Islands: Courier service (CTT or GLS): €7.50. Delivery time: 2 business days), being free if the amount of your purchase equals or exceeds €150 (VAT not included), except special products.

In the event that any of the purchased products is not in stock, we will contact the customer to offer a solution, both its replacement with a similar one and the refund of the amount in the same means of payment used in your purchase. .

Canary Islands: shipments will only be made by ordinary mail. Cost: €19. Being free if the amount of your purchase equals or exceeds €300 (VAT not included), except special products,

Ceuta and Melilla: shipments will only be made by ordinary mail. Cost: €11.30.

ATTENTION: orders to the Canary Islands, Ceuta and Melilla will not add VAT to your purchase, since the tax is not applied in these territories, but take into account the IGIC or other expenses that will be charged upon delivery of your order.

Accepted payment methods (Spain):

Bank Cards: Visa, Master Card, Euro 6000. (with "PLAZOX" deferred payment system if your card is attached to said system).

Paypal account.

Cash on delivery: this payment method carries a 2% surcharge on the final price, with a minimum of €2 (available only in Spain)

Wire transfer.

Bizum

 Shipping costs European Union:

GLS or CTT agency:

Portugal: €8.

France, Germany: €16.

Austria, Belgium, Italy, Denmark, Luxembourg, Norway, the Netherlands, United Kingdom, Ireland: €18.

Finland, Sweden: €25

Free in the above cases if the amount exceeds €250 (VAT not included)

Accepted payment methods (European Union):

Bank Cards: Visa, Master Card, Euro 6000, Union Pay.

Paypal account.

Wire transfer.

Bizum

Fornituras Delarosa reserves the right to refuse to make a delivery or to process the order of a customer who has not fully or partially paid for a previous order or with whom there is an active payment dispute.

The orders will be at the destination point in a maximum of 5 working days.

 Returns

Fornituras Delarosa guarantees the refund of the amount of the product if you are not satisfied with it during the 15 days after its shipment, as long as the product is in the same conditions of labeling and packaging in which it was sent, without have been used.

The amount will be paid in the same way in which the payment was made (entry into the card number or current account from which it was made).

The shipping costs for withdrawal in the customer's purchase will be borne by the customer.

Products that are excluded from these rules:

Items on request or tailored to the client.

Machines or products with special conditions, such as installation and training.

Machines or products whose unsealing makes it impossible to return or claim the supplier.

Even so, in the above cases, a solution can be negotiated between the company and the client.

These conditions refer only to orders made from this website (www.forniturasdelarosa.com) and are not binding on any type of sale made by the company Grupo Nena Jimena, S.L.U. through other channels.

Shipments with broken or defective merchandise:

If this is the case, broken shipments must be notified within 24 hours of receipt of the shipment to the contact telephone number 967 210555, in this case the transport costs would be borne by Fornituras Delarosa

Products must be returned to:

Grupo Nena JImena, S.L. .

C/ Toledo, 2. Albacete.

Phone: 967 21 05 55

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